PRIVACY POLICY

At El Mercado Market, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Business Information

  • Store Name: El Mercado Market
  • Business Address: 9955 Eastex Freeway Feeder Rd, Houston, TX 77093, United States
  • Email: support@elmercadomarkethouston.com
  • Phone: +1 (832) 557-0582

2. Information We Collect

We collect information needed to process your orders and provide customer support.

  • Contact Information: Name, email address, phone number, shipping address, and billing address.
  • Order Information: Products ordered, payment status, and shipping details.
  • Technical Information: IP address, browser type, and device information that help us operate and improve our website.

3. How We Use Your Information

  • To process and deliver your orders.
  • To communicate with you about your order.
  • To provide customer support.
  • To help protect our website and prevent fraudulent activity.
  • To meet legal and accounting requirements.

4. Sharing Your Information

We share information only when it is necessary to operate our business.

  • Payment Providers: To process payments securely.
  • Shipping Carriers: To deliver your order.
  • Service Providers: We may share limited information with service providers that help us operate our website.
  • SMS Privacy: Mobile phone numbers and SMS consent information are not shared, sold, or used for marketing by third parties.

5. Data Retention

We keep personal information only as long as necessary to process orders, provide customer support, and meet legal or accounting requirements.

6. Cookies

Our website uses cookies to support website functions, shopping cart features, and website performance. You can manage cookies through your web browser settings.

7. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us at support@elmercadomarkethouston.com.

8. Data Security

Our website uses SSL (Secure Socket Layer) encryption to help protect your information during data transmission. Payment information is processed through secure payment providers. El Mercado Market does not store your complete credit or debit card details.

9. Contact Us

If you have questions about this Privacy Policy, please contact us.

  • Store Name: El Mercado Market
  • Business Address: 9955 Eastex Freeway Feeder Rd, Houston, TX 77093, United States
  • Email: support@elmercadomarkethouston.com
  • Phone: +1 (832) 557-0582

Store Hours:
Monday – Sunday: 8:00 AM – 8:00 PM